Recall of one, prescription-only Purina wet dog food, due to mislabeling
Affected product available by prescription only
On Dec. 2, 2022, the Nestlé Purina PetCare Company recalled a limited amount of "Purina Pro Plan Veterinary Diets EN Gastroenteric Low Fat" prescription wet dog food due to a labeling error. The affected product was available by prescription only, and distributed through veterinary clinics and other retailers with the ability to validate a prescription.
The mislabeled product can be identified by the UPC code 38100 17599, production code 22581159 L4TR6, and “Best Before Sept 2024” date on the bottom of each can. No other Purina products are impacted by this voluntary recall.
What Caused the Recall?
For a brief period on September 15, 2022, cans of a Purina ONE True Instinct Tender Cuts In Gravy With Real Turkey & Venison wet dog food, were labeled as Purina Pro Plan Veterinary Diets EN Gastroenteric Low Fat in one of the company’s factories. The mislabeled diet is safe to feed, but it is not the intended formula for dogs requiring a prescription Low Fat diet or who may have sensitivities to traditional diets or difficulty digesting fat. The mislabeled product contains chunks in gravy, while the correct product looks more like a pate consistency.
What to do?
The company said, on the date of the recall, that they had not received any reports, at that time, of illness or injury to dogs fed this mislabeled product, and the voluntary recall was conducted as a precaution.
The company recommended that comsumers shoujld discard any of the affected product you may have, and they would replace it, as quickly as possible.
Contact Purina with any questions by phone at 800-579-7733, Monday-Saturday, 9:00 am to 6:00 pm EST or via email at https://www.purina.com/contact-us.
How to report pet food problems
U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area; find your your area here: https://www.fda.gov/safety/report-problem-fda/consumer-complaint-coordinators.
Or go to the FDA’s “Report a Pet Food Complaint” page: https://www.fda.gov/animal-veterinary/report-problem/how-report-pet-food-complaint.
Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form here: https://www.canada.ca/en/services/health/report-health-safety-concern.html.